"At work, we're taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We're not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it's making us lonelier, more isolated, and less tolerant than ever...

This book gives you the tools you need to navigate through school, work and personal relationships with confidence and eloquence. Learn how to use personality tests to categorize yourself and use that information to build a communication strategy for yourself. Navigate group communications and learn how to differentiate between taking the spotlight for yourself and letting someone else shine. On the flip side, develop skills for gracefully bowing...

Introducing his simple Principles of Persuasion, the media guru and Award-winning correspondent shows business leaders how to craft the right message and deliver it using the right language - both verbal and nonverbal - to get what they want. --Publishers description.

An ode to the dwindling art of letter writing explores its potential salvation in the digital age, chronicling the history of letter writing as reflected by love letters, chain mail, and business correspondence, while surveying the role that letters have played as literary devices.

A snappy book of simple conversational swaps that reveals how to talk so everyone will listen Words matter. They can inform, soothe, sting, reverberate, and leave scars. And the wrong words can turn off-literally-the listener, transforming what should be an exchange of information, feelings, and ideas into dead air time. So many of our dialogues with others are like scripts-we say the same things, ask the same questions, react in the same ways,...

Smart Brevity is a writing and communications manifesto for the information age. It will teach readers how to communicate better with fewer words and more punch in their emails, newsletters, presentations, meetings, and much more at work and in life. The big idea: If you want to get heard in the information age, you need to change the way you write. Now. Smart Brevity will teach you how.

Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered. Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques...

"From NPR veteran Celeste Headlee, [a] ... guide to the lost art of conversation"--