Paul Homoly

In this book, Dr. Paul Homoly shows you how to better relate with the people you serve. If you're a professional service provider -in financial services, law, healthcare, business or other field-you're aware of a bitter irony: the most highly skilled professionals are often not the most rewarded. Why? Because while most experts are highly skilled at what they do, they often do a poor job in communicating knowledge to clients in a way that is interesting....