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Are you worried that your customers are trying to survive tough times by seeking better deals from your competitors? Are you having an even tougher time finding new customers for your product or service? Superstar Customer Service follows Superstar Leadership and Superstar Sales, three titles aimed straight at achieving the highest levels of performance in these three essential areas. Customer service may be one of the most demanding and difficult...
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Take a random sampling of managers and executives and you will inevitably encounter the good, the bad, and the inept.
But there are those rare souls who are excellent bosses, who achieve great results while retaining their staff's loyalty, affection, and exemplary performance. Who are these elite performers-these Superstar leaders? And how can you become one?
Superstar Leadership identifies key habits of the best and worst bosses. This 31-day book...
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Do you want to be more successful? Achieve record breaking sales? Make more money right now? Are you committed to learning more about your customers and improving your skills and approach to helping them? Salespeople are some of the least trusted professionals of any career. That's an opportunity for you! By using this book as your guide, you can substantially differentiate yourself from your competition. This 31-day book teaches the skills and habits...
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