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Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.
Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques...
3) Pick Up the Gum Wrapper: How to Create a Workplace That Increases Performance While Improving Lives
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Why is it that most people start a job with high hopes but eventually become disillusioned? With mounting pressure for results, companies can't afford employees who are going through the motions. The truth is, most employees want to do their best at something they enjoy, feel valued for their contributions, and make an impact. The majority of leaders understand this, but making it happen can be a mystery.
In Pick Up the Gum Wrapper, Joe Bertotto...
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What is the right leadership approach to transform a company from outdated, sluggish, and unprofitable to an industry darling? When Cheryl Bachelder was named CEO of Popeye's in the Fall of 2007, the stock price had slipped from $34 in 2002 to $13. The brand was stagnant, team members were discouraged, and the franchise owners were just plain angry. By the end of 2016, average restaurant sales were up 45%, operating profits had doubled, market share...
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Buckle up. True Stories. Meet some of my clients of the last 10-years, who own a good size bucket of nerve and who joyfully left behind any notion or care of what others think about them. And, the kids are gone and usually far away. The clients were cleaver, successful, smart and even feared in some cases within the U.S. and internationally. Too bad if it's illegal, immoral, little lies, big lies, or attitude on a hot tin roof, the kids and grandkids...
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Si rien n'est fait pour accroître la participation des travailleurs vieillissants, il pourrait y avoir des pénuries de main-d'œuvre, mais aussi un problème de financement de l'État. C'est à cette problématique de l'emploi que s'intéressent les auteurs de l'ouvrage, qui dresse les tendances actuelles de l'emploi, propose des solutions pour maintenir les travailleurs âgés en emploi et expose les programmes et les politiques de fin de carrière...
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The practical, time-tested concepts in this book will provide you with benefits on three levels: Personal, Team and Organizational. You will be introduced to a set of universal principles of leadership and life effectiveness that will help you personally be at your best more of the time. Next, you learn how to be a better team leader and team player by gaining an understanding of the eight characteristics of a winning team. Finally, you will learn...
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Public enemy number one for leadership and management is distracted focus. It leads to lack of clarity and reduces personal and workforce engagement, productivity, and performance. Change the focus dynamic in your life and you will improve your personal performance, engage your team, and improve long-term success. In 21 Ways to Increase Employee Engagement you will learn the steps to developing the habit of proactively being responsible for yourself,...
9) From Culture to Culture: The System to Define, Implement, Measure, and Improve Your Company Culture
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The values leaders and employees share, language they use, behaviors they display, and connections they have that establish how they engage and interact in the workplace.
Company culture influences the roles and responsibilities of every employee within the organization, from executive leadership down to the front lines. A strong, healthy company culture drives productivity and raises profitability, and disengaged employees cost companies billions,...
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Part of the Smart Skills Series Meetings offers all you need to know to get the most out of meetings - from setting meetings up, leading them, to how to make the most out of them once the meeting is over. A must for any employee, manager, freelancer of business owner. The book offers proven, practical advice on: setting objectives and creating practical agendas; deciding who should attend and when and where; effective chairing and effective participation...
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Are you a leader looking for ways to enhance the culture at your workplace through your leadership style? Culture and leadership equate to cleadership. This book teaches the importance of using critical thinking skills to implement cleadership in your organization. Cleadership is used to create positive cultural-based leadership using best practices to enhance your workplace culture. The cleadership best practices assist leaders in developing leadership...
12) Creating the High Performance Work Place: It's Not Complicated to Develop a Culture of Commitment
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Most of us want to make a lasting and meaningful difference at work and in our personal lives. But we're daunted by the size of the challenges, afraid of the cost or commitment and, quite frankly, unsure of where to start.
This book uncovers eight steps to unlocking high performance and the life you want to lead.
Immediately after reading this book, you will be compelled to abandon the baggage of traditional hierarchy and adopt a new approach that...
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Harmony harmony (noun): the quality of forming a pleasing and consistent whole
If you've failed at achieving an ideal work—life balance for years, you're not alone. With family on one side of the scale and work on the other, you're allocating energy between both in a futile battle to balance your life, an often-elusive goal.
But, what if you changed your goal?
In Work—Life Harmony, Grant Botma provides a step-by-step guide to help you harmonize...
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Callahan Coffee Roasters has fallen on bitter times. Faced with an unexpected dip in revenue, the company brings in Max Anderson, a well-known turn-around man, to get earnings back on track. From all appearances, Max should be the one teaching the employees and managers at Callahan about best business practices-but from day one, nothing goes as Max expects. Max ends up on a journey through Callahan with his little rolling desk in tow, meeting Callahan's...
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We've reached a tipping point in the development of our technology where its exponential progress can no longer be suppressed. This book provides a specific plan for America to create a fully automated economy, where humans will work less and enjoy a higher standard of living, in the safest and most efficient manner possible. The text explains in detail how a licensing system implemented into our energy, healthcare, transportation and housing industries...
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Workplace violence literally affects 100% of American businesses every year. Workplace violence (WPV) is much more than just an employee or customer walking into a building and taking target practice.WPV entails bullying, harassment, threats, assault (verbal and physical), and even at times arson/vandalism. This places WPV as a multifaceted problem. The financial costs are in excess to 150 billion dollars per year to american businesses. Litigation,...
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This engaging tale takes us on a journey with an executive in a multinational corporation, who, along with her team, had to skillfully, navigate what seemed to them insurmountable challenges and difficulties in a corporate culture ripe with lust, deceit, greed and an insatiable desire for power. The story follows the obstacles they encountered and details how the characters employed biblical principles, corporate strategies, and academics to reorganize,...
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Este libro examina cómo nace y se desarrolla la cultura corporativa, qué factores son necesarios para lograrla y cómo impacta en el negocio. El estudio nos introduce en la experiencia de su aplicación en tres empresas peruanas y gracias a ello conocemos la forma en que este activo intangible se manifiesta en las organizaciones, así como el rol de los líderes en el fortalecimiento de este recurso.
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¿Por qué discriminar a quien opina distinto? ¿Cómo aprovechar el potencial de su pensamiento y de su experiencia? ¿Cómo utilizar esa diversidad convirtiéndola en ventaja competitiva para nuestra empresa?
La rápida globalización está dando lugar a un despertar de identidades donde las personas diferentes quieren ser reconocidas y valoradas. Somos diferentes, es inevitable y es bueno. Sin la diversidad no tendríamos variedad de respuestas,...
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As an entrepreneurial leader, you know you need to delegate. In fact, it's the key to growth. But effective delegation isn't as simple as handing off tasks. Unless you approach it thoughtfully and systematically, your plate will quickly fill back up.
Let It Go! is a fresh look at delegation that gets to the heart of why we struggle with it. You'll learn step by step how to shift your mindset and implement proven techniques to create space for more...
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