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Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.
Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques...
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Penguin Books
Description
"The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough...
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"Sure, you're listening when others talk, but do you know what they're really telling you? Without an understanding of body language, you're missing a big chunk of the picture. Body language for dummies fills in the gaps, so you can tell what people are thinking and feeling by just observing them. You'll also discover what you might be communicating with your body language, helping you get along better with others at work and in your personal life....
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Smart Brevity is a writing and communications manifesto for the information age. It will teach readers how to communicate better with fewer words and more punch in their emails, newsletters, presentations, meetings, and much more at work and in life. The big idea: If you want to get heard in the information age, you need to change the way you write. Now. Smart Brevity will teach you how.
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"Get heard by being clear and conciseThe only way to survive in business today is to be a lean communicator. Busy executives expect you to respect and manage their time more effectively than ever. You need to do the groundwork to make your message tight and to the point. The average professional receives 304 emails per week and checks their smartphones 36 times an hour and 38 hours a week. This inattention has spread to every part of life. The average...
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A practical and empowering guide to public speaking and becoming a more effective, persuasive communicator in all areas of life.
The world is full of brilliant people whose ideas are never heard. This book is designed to make sure that you're not one of them.
Even for the most self-confident among us, public speaking can be a nerve-racking ordeal. Whether you are speaking to a large audience, within a group, or in a one-on- one conversation, the...
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Publisher
St. Martin's Press
Pub. Date
2016.
Description
"Gallo reveals the keys to telling powerful stories that inspire, motivate, educate, build brands, launch movements, and change lives. The New York Times has called a well-told story 'a strategic tool with irresistible power'--the proof lies in the success stories of 50 icons, leaders, and legends featured in [this book] ... Whether your goal is to educate, fundraise, inspire teams, build an award-winning culture, or to deliver memorable presentations,...
Author
Publisher
Simon & Schuster
Pub. Date
2021.
Description
Anna Sale wants you to have that conversation. You know the one. The one that you've been avoiding or putting off, maybe for years. The one that you've thought "they'll never understand" or "do I really want to bring that up?" or "It's not going to go well, so why even try?". Sale is the founder and host of WNYC?s popular award-winning podcast Death, Sex, & Money, or as the New York Times dubbed her, "a therapist at happy hour". She and her guests...
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Archway Publishing
Pub. Date
2016
Description
"From the Errors of Others is a collection of crisp, witty, and slyly informative essays for grownups with a sense of humor. The subject is communication--good, bad, and patently bizarre. The author is Rebecca Lyles, an experienced editor but not a wrist-slapping schoolmarm. Neither giggly nor ponderous, she eagerly tells tales out of school. There are boneheads and blowhards in our midst, she says, but we don't have to take them seriously. And we...
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"From Bible times to modern times women have struggled with their words. What to say and how to say it. What not to say. When it is best to remain silent. And what to do when you've said something you wish you could now take back. In this book, a woman whose mouth has gotten her into loads of trouble shares the hows (and how-not-tos) of dealing with the tongue"--Amazon.com.
17) What to say to get your way: the magic words that guarantee better, more effective communication
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A snappy book of simple conversational swaps that reveals how to talk so everyone will listen
Words matter. They can inform, soothe, sting, reverberate, and leave scars. And the wrong words can turn off-literally-the listener, transforming what should be an exchange of information, feelings, and ideas into dead air time. So many of our dialogues with others are like scripts-we say the same things, ask the same questions, react in the same ways,...
Author
Publisher
Bethany House Publishers
Pub. Date
c2012
Description
"Things to say, lines to write, and Scripture verses to share on any occasion (when someone is sick or grieving, on birthdays, for weddings and engagements, in thank you notes, etc.) and in any way (Facebook messages, emails, cards, receiving lines, texting, and more)"--Provided by publisher.
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