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Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.
Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques...
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Don't just think of an elevator speech as a generic tool you use in chance moments--consider the concept as a strategy to manage multiple talking points and to communicate more complex idea's as well. Terri L. Sjodin's new work, Small Message, Big Impact, provides an entertaining, straightforward, and practical how-to guide on effectively communicating an important message in a short period of time. She gives listeners an inspiring new perspective...
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Smart Brevity is a writing and communications manifesto for the information age. It will teach readers how to communicate better with fewer words and more punch in their emails, newsletters, presentations, meetings, and much more at work and in life. The big idea: If you want to get heard in the information age, you need to change the way you write. Now. Smart Brevity will teach you how.
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"Sure, you're listening when others talk, but do you know what they're really telling you? Without an understanding of body language, you're missing a big chunk of the picture. Body language for dummies fills in the gaps, so you can tell what people are thinking and feeling by just observing them. You'll also discover what you might be communicating with your body language, helping you get along better with others at work and in your personal life....
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"Get heard by being clear and conciseThe only way to survive in business today is to be a lean communicator. Busy executives expect you to respect and manage their time more effectively than ever. You need to do the groundwork to make your message tight and to the point. The average professional receives 304 emails per week and checks their smartphones 36 times an hour and 38 hours a week. This inattention has spread to every part of life. The average...
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"From Bible times to modern times women have struggled with their words. What to say and how to say it. What not to say. When it is best to remain silent. And what to do when you've said something you wish you could now take back. In this book, a woman whose mouth has gotten her into loads of trouble shares the hows (and how-not-tos) of dealing with the tongue"--Amazon.com.
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Publisher
Archway Publishing
Pub. Date
2016
Description
"From the Errors of Others is a collection of crisp, witty, and slyly informative essays for grownups with a sense of humor. The subject is communication--good, bad, and patently bizarre. The author is Rebecca Lyles, an experienced editor but not a wrist-slapping schoolmarm. Neither giggly nor ponderous, she eagerly tells tales out of school. There are boneheads and blowhards in our midst, she says, but we don't have to take them seriously. And we...
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Publisher
Bethany House Publishers
Pub. Date
c2012
Description
"Things to say, lines to write, and Scripture verses to share on any occasion (when someone is sick or grieving, on birthdays, for weddings and engagements, in thank you notes, etc.) and in any way (Facebook messages, emails, cards, receiving lines, texting, and more)"--Provided by publisher.
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"At work, we're taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We're not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it's making us lonelier, more isolated, and less tolerant than ever...
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Publisher
Houghton Mifflin Harcourt
Pub. Date
[2015]
Description
"Every day there are moments when you must persuade, inform, and motivate others effectively. Each of those moments requires you, in some way, to play a role, to heighten the impact of your words, and to manage your emotions and nerves. In Steal the Show, New York Times best-selling author Michael Port draws on his experience as an actor and as a highly successful corporate speaker and trainer to teach readers how to make the most of every presentation...
16) What to say to get your way: the magic words that guarantee better, more effective communication
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St. Martin's Press
Pub. Date
c2010
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"- Opening lines that really work - Tips and tricks for the tongue-tied - The etiquette of escape - Mastering the fine points of eye contact, small talk, introductions, and more - Feel terrific at any party -- business or social Does the idea of talking to a lot of people you don't know make you weak in the knees? You may be suffering from mingle-phobia -- a secret fear of parties. The Art of Mingling will show you how to overcome your fears, meet...
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Publisher
Crown Business
Pub. Date
c2014
Description
A "fussy--and entertaining--book on the hidden rules of the road in the workplace, and in life, from the standpoint of an admonishing but encouraging workplace grouch and taskmaster. Why the curmudgeon? The fact is, most older, more senior people over us in the workplace are closet curmudgeons. In today's politically correct world, they may hide their displeasure over your misuse of grammar, or your overly familiar use of their first name without...
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