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Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.
Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques...
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A snappy book of simple conversational swaps that reveals how to talk so everyone will listen
Words matter. They can inform, soothe, sting, reverberate, and leave scars. And the wrong words can turn off-literally-the listener, transforming what should be an exchange of information, feelings, and ideas into dead air time. So many of our dialogues with others are like scripts-we say the same things, ask the same questions, react in the same ways,...
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Penguin Books
Description
"The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough...
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Smart Brevity is a writing and communications manifesto for the information age. It will teach readers how to communicate better with fewer words and more punch in their emails, newsletters, presentations, meetings, and much more at work and in life. The big idea: If you want to get heard in the information age, you need to change the way you write. Now. Smart Brevity will teach you how.
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"Sure, you're listening when others talk, but do you know what they're really telling you? Without an understanding of body language, you're missing a big chunk of the picture. Body language for dummies fills in the gaps, so you can tell what people are thinking and feeling by just observing them. You'll also discover what you might be communicating with your body language, helping you get along better with others at work and in your personal life....
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"Get heard by being clear and conciseThe only way to survive in business today is to be a lean communicator. Busy executives expect you to respect and manage their time more effectively than ever. You need to do the groundwork to make your message tight and to the point. The average professional receives 304 emails per week and checks their smartphones 36 times an hour and 38 hours a week. This inattention has spread to every part of life. The average...
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"From Bible times to modern times women have struggled with their words. What to say and how to say it. What not to say. When it is best to remain silent. And what to do when you've said something you wish you could now take back. In this book, a woman whose mouth has gotten her into loads of trouble shares the hows (and how-not-tos) of dealing with the tongue"--Amazon.com.
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Publisher
Simon & Schuster
Pub. Date
2021.
Description
Anna Sale wants you to have that conversation. You know the one. The one that you've been avoiding or putting off, maybe for years. The one that you've thought "they'll never understand" or "do I really want to bring that up?" or "It's not going to go well, so why even try?". Sale is the founder and host of WNYC?s popular award-winning podcast Death, Sex, & Money, or as the New York Times dubbed her, "a therapist at happy hour". She and her guests...
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Archway Publishing
Pub. Date
2016
Description
"From the Errors of Others is a collection of crisp, witty, and slyly informative essays for grownups with a sense of humor. The subject is communication--good, bad, and patently bizarre. The author is Rebecca Lyles, an experienced editor but not a wrist-slapping schoolmarm. Neither giggly nor ponderous, she eagerly tells tales out of school. There are boneheads and blowhards in our midst, she says, but we don't have to take them seriously. And we...
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Bethany House Publishers
Pub. Date
c2012
Description
"Things to say, lines to write, and Scripture verses to share on any occasion (when someone is sick or grieving, on birthdays, for weddings and engagements, in thank you notes, etc.) and in any way (Facebook messages, emails, cards, receiving lines, texting, and more)"--Provided by publisher.
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John Wiley & Sons, Inc
Pub. Date
[2025]
Description
"Effective Business Communication For Dummies gives you the tools you need to communicate better, both in and outside of the office. You want to build strong relationships, and you'll need strong communication skills to do it. This book demystifies active listening, assertive speaking, conflict resolution, virtual team leadership, and all the other things you'll need to know to get your point across." --
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"At work, we're taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We're not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it's making us lonelier, more isolated, and less tolerant than ever...
Author
Publisher
Houghton Mifflin Harcourt
Pub. Date
[2015]
Description
"Every day there are moments when you must persuade, inform, and motivate others effectively. Each of those moments requires you, in some way, to play a role, to heighten the impact of your words, and to manage your emotions and nerves. In Steal the Show, New York Times best-selling author Michael Port draws on his experience as an actor and as a highly successful corporate speaker and trainer to teach readers how to make the most of every presentation...
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